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YOU MUST BE AT LEAST 18YEARS TO USE THIS WEBSITE - an International Marriage Agency for Christians

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FREQUENTLY ASKED QUESTIONS      

Our Mission

Why Spouse Garden

Meet Positive Single Men

 

 

Is Spouse Garden only for HIV Positive persons?

No! Our services are opened to all, irrespective of age, place of residence, nationality or ethnicity. You must be 18 years or above to be a member here. Our services are opened to people from all walks of life. We have a separate section of our website dedicated to busy Executives/Professionals and others ( i.e Check Single Men here >> >> >> , Check Single Women here >> >> >> ).

How long does it take to have my profile posted?

Your profile when received is reviewed by our Relationship Counsellors. Immediate attention is given to Gold members' profiles and posted immediately on our website. For Silver members it may take longer.

What do I do after paying for the Subscription fee?

Simply send us the payment information by email or sms (the latter is preferred). Please remember to keep your bank payment document (Teller / Deposit Slip) in a safe place. You may need it in the future.

I met a man here, he said I should pay him a visit at his city of residence. What do I do?

DO NOT TRAVEL FIRST TO MEET HIM. Let him come to visit you in your city first to show his commitment and seriousness. Build a reasonable intimacy with him first, get to know him closely, his family members, his place of worship, etc before you leave your city to go visit him and his family. Before you embark on any journey, ensure his family members are aware of your coming. Its preferable you return home same day. Do not spend a night please.

How long does it take to get my membership activated?

Normally your membership is activated instantly. If your membership has not been activated within 24 hours, please contact our support department with your payment reference. Some payments may require confirmation.

 

How can I contact the Support Team?

Please contact us using our contact details below: -

080-9918-7505

081-5742-0008

support@spousegarden.com

Your question will be answered by one of our experienced Support Team representatives. We are always here to help!

What are your business hours?

We will henceforth attend to customers queries / enquiries according to the following time schedule:

Days Time (GMT ) Nature of Calls
Mondays - Saturdays 7:00am - 6:00pm Enquiries
Mondays - Saturdays 9:00am - 10:00pm Gold Members Hour & Others
Sundays 3:30pm - 9:00pm General Issues / Enquiries

After paying for a membership subscription, do I need to pay any extra cost for the service?

No! The only fee payable here is your subscription fee. Once you make the payment and become a member, you are entitled to receive services from us at no extra cost until your membership expires. You are not to pay anyone introduced to you here any money under any guise.

How do I communicate with members here?

You will receive notification from us whenever a member here contacts us in connection with meeting you. Hence we advise you how to meet the member. You can equally receive telephone calls or emails directly from the public.

If I felt a member wants to take advantage of me in any form here, what do I do?

Contact us directly by telephone to report such an issue to a member of our support team. Please note that sanctions may apply to members who fail to maintain proper conduct here.

What is the price for your Gold membership plan?

Our Gold membership plan price varies from time to time. Please contact our Support Team for current price.

Can not find an answer to your question here? We are here to help you, please contact the support team now!

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Are you desiring the blessings of Christian Marriage to come to you speedily?